Policies

THANK YOU FOR CHOOSING NUANCE AESTHETICS

NEW CLIENT POLICY

Thank you for choosing Nuance Aesthetics. We are happy to have you as a new patient. For new patients, a consultation reservation deposit of $100 will be charged. The deposit will be credited towards the first treatment cost. Please note that if you cancel your appointment without 48 hours’ notice or fail to attend the consultation, the deposit will not be refunded. Should you decide not to move forward with treatment the deposit can be used toward skin care and makeup or may be refunded by request.

CONFIRMING YOUR APPOINTMENT

We will send you an appointment confirmation via text/email 72-hours prior to your appointment. If you cannot make your appointment, please call or text 801.448.7901 to avoid a cancellation/no show fee.

LATE ARRIVALS

Please arrive on time for your appointment so we stay on schedule. If you arrive more than 10 minutes late, we may have to reschedule your appointment.

CANCELLATION POLICY

We require 48 hours advance notice to cancel or reschedule an appointment. In the event of a no-show or less than 48 hours’ notice to cancel/reschedule your appointment a credit card will be required to rebook your appointment. A $100 fee will be assessed in the event of a second no-show or cancellation in less than 48 hours.

FINANCIAL POLICY

Services: Payment for all services is due at time of service. The services we provide are considered aesthetic and are not covered by insurance. Results are not guaranteed and vary from patient to patient. We accept cash, all major credit cards and offer cherry financing. Payment is final and no refunds are given on services rendered. Retail: You may exchange a defective product within 14 days of purchase date. We do not accept returns on opened or partially used products. Gift Cards: All sales are final on gift card purchases. No refunds are given.

PRIVACY POLICY

Your privacy is a high priority to us. We do everything we can to protect your personal information. Although technically our practice is not a HIPAA covered entity, we abide by the tenets of HIPAA which is a government mandated policy regarding protecting personal health information. We utilize secure computer data storage and internet connections for information management. In the unlikely event that there is a breach of our systems, we will notify you of any concerns in a prompt manner. We will never share any of your personal information without your specific written instructions from you to do so. If you would like, a copy of the full privacy policy can be emailed to you. Please inform us if you find this useful.

PHOTOGRAPHY POLICY

Baseline and post-treatment photographs are a normal part of our documentation. These photographs are a part of your medical record and will not be shared in any manner without your express written permission. We reserve the right to decline to treat if you decline to be photographed.

CHILDREN POLICY

For the safety of our staff, clients, and your children we ask that you make childcare arrangements prior to your appointment. Although we love kids, it’s important to us at Nuance to keep a calm, safe and relaxing environment for everyone.

Our Testimonials

5.0Michelle S.Michelle S. ★★★★★ Katie is amazing!!!Danielle Lin, C.Danielle Lin, C. ★★★★★ Loved the service and the whole team! So great! ❤️Vickie R.Vickie R. ★★★★★ Discussion was used at first to decide what needed to be addressed first, then we proceeded with Katie’s suggestions. I will be back in two weeks to check the results.Kip C.Kip C. ★★★★★ Great experience. Staff was accommodatingDeena P.Deena P. ★★★★★ My experience at Nuance Aesthetics Is always fabulous! It’s a very personalized and professional experience, everyone is warm and welcoming, and the expertise of each of the practitioners above and beyond. My HydraFacial with Chloe was effective and relaxing…I honestly glowed for days! Chloe is very skilled and knowledgeable, yet also very gentle and supportive. She offers the perfect blend of expertise and a healing human touch. I already have my next HydraFacial scheduled!Craig P.Craig P. ★★★★★ I had my very first Hydra Facial from Chloe at Nuance.IT. WAS. AMAZING!My face loved it and Chloe provides great guidance on setting up a skin care regimen. I'll be back for Hydra Facials and I'm looking at other services the team at Nuance provides.Natalia G.Natalia G. ★★★★★ Everyone at Nuance is so kind, welcoming and professional! Every time I go in, the staff makes sure I feel comfortable and they’re willing to listen to my needs. The place is very clean and aesthetic too. I 100% recommend going here!!!Will P.Will P. ★★★★★ My wife just had a fantastic experience with Katie! Katie has years of experience , she knows how to make people look great!MM ★★★★★ What a wonderful place! This was my third(?) time getting lip filler, but first time here, and I truly had such a great experience. Sarah who works at the front desk was SO friendly and helpful checking me in and out, even bringing me water while I waited a minute or 2 before going back for my appointment. Injector Gohar, and Chloe who assisted her during the procedure, were outstanding. I felt at ease and comfortable having everything explained beforehand, and confident with being on the same page as to what I wanted done. It was not nearly as painful as some of the experiences I’ve had before, Gohar really knows what she’s doing. Chloe helped lessen the pain throughout, and offered her tricks for managing bruising etc following treatment which was so appreciated. Of all the times I’ve had filler, I’ve never had such tiny needle marks before - truly incredible. Dr. Rhudy came in quite a few times before and during the procedure too which was very reassuring. Everyone here is really involved in your care :)UPDATE: I used arnica (pills) suggested by Chloe 5 days prior to my procedure and I had no bruising - this is an absolute first!!! 10/10 recommend to everyone who bruises easily like meSu W.Su W. ★★★★★ Very professional & affable staff. Will return! Thank you Nuance 💖Bonnie W.Bonnie W. ★★★★★ My technician McKenna was amazing.She has the healing touch.She Made me aware of what was happening and asked my comfort level throughout. It was a fabulous experience.Madison B.Madison B. ★★★★★ I love Nuance! I’ve gotten chemical peels here, I’ve done cautery on some bumps on my face, and I’ve also done the Moxie and BBL. I see Kaira and Katie, but the entire staff is incredible— even the doctor knows me and keeps up with my skin’s progress. I highly recommend giving this place a shot! My favorite treatment so far has been the BBL. Kaira spot treated some hormonal cystic-like bumps on my chin and they dissipated after a day. Well worth whatever you’re comparing them to!Response from the ownerThank you for your amazing review, Madison! We are thrilled to hear that you love Nuance Aesthetics. It's wonderful to know that you have had great experiences with our chemical peels, cautery, Moxie, and BBL treatments. Our staff is dedicated to providing incredible service, and we're glad that we have been keeping up with your skin's progress. We truly appreciate your recommendation and are delighted to have you as a valued customer. If you have any more questions or need further assistance, please don't hesitate to reach out. js_loader

Sign up for our special offers

BE THE FIRST TO KNOW ABOUT OUR LATEST SPECIALS AND UPCOMING EVENTS. SUBSCRIBE TO OUR NEWSLETTER BY ENTERING YOUR EMAIL BELOW.
Subscription Form
Privacy Policy Copyright © 2024 All Rights Reserved
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram